Our stores

Visit Our New
Store in New York

294 Bay Meadows Ave.
Bay Shore, NY 11706

Information questions

Frequently Asked Questions

What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. All transactions are processed through secure payment gateways to ensure your information is protected.

 
How long will delivery take?

For downloadable items, delivery is instantaneous. As soon as your payment is processed, you'll receive an email with a download link to access your purchase. For subscriptions, we will receive your order and activate your subscription within 24 hours. If the product is a key, you will receive it via email within 24 hours. In the case of a game, you will receive either a download link or account details within the same timeframe. If you don't see the email right away, please check your spam or junk folder.

 
What exactly happens after ordering?

After you place your order, you'll receive a confirmation email with your order details. For downloadable items, you'll get a follow-up email with a download link immediately after payment is processed. For subscriptions, we will activate your subscription within 24 hours and send you a confirmation email. If the product is a key, it will be sent to your email within 24 hours. For game purchases, you will receive a download link or account details via email within 24 hours.

 
How long do I have to return an order?

We offer a 30-day satisfaction guarantee on all our digital products. If you're not satisfied with your purchase for any reason, you can request a refund within 30 days of your order date. Please contact our customer support team with your order details to initiate the return process.

 
Can I change my order after it has been placed?

Once an order is placed, it is processed immediately to ensure timely delivery. If you need to make changes to your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible once the order has been processed.

Information about us

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